Role: Social Security Specialist

Location: Indianapolis, IN

Work Mode: Onsite

Employment Type: Contract

Interview Mode: In-person

Works as professional staff within the Client's Central Eligibility Unit performing multiple Social Security Unit tasks

The essential functions of this role are as follows:

It may require interaction with Family Case Managers, supervisors, and Local Office Directors to request and clarify information when making determinations.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Other duties, responsibilities and activities may change or be assigned at any time.

Submit SSI applications
Submit CDR applications
Submit Recon applications
Data entry on social security forms
Complete social security accounting reports
Scan social security mail
Customer service calls to SSA and DDB to relay basic placement information
Email template SSI referral requests to FCMs, and forward received referrals to supervisor
Manage SSI referral follow ups, sending emails for unreceived requests
Mail school and medical records requests for hearings
Manage follow-ups for hearings records requests
Submit SSN email requests to SSA
Post-refund case research for additional benefit checks received in error
Respond in writing to SSA address and check notices
Monthly check audits to look for SSA payment coding errors
Mail outgoing social security correspondence
Social security overpayment notice review for accuracy

Skills Required:

High school Diploma Required
Prior experience in a position with strong data entry skills.
Working knowledge of Microsoft Word, Outlook, PowerPoint and Excel
Effective written and verbal communication skills.
Attention to detail and proofreading skills.
Organizational skills with the ability to prioritize tasks effectively and multitask
Previous experience in a position that demanded a high level of confidentiality.
Working knowledge of MaGIK and/or KidTracks
Knowledge of federal and state regulations related to child services and adoption eligibility.
Prior experience with accounting and auditing.
Prior experience with the social security prgram.
Prior experience with benefits coordination.

Social Security Eligibility Specialist